Shipping & Return Policy

Last updated [March 05, 2025]

INTRODUCTION

We thank you for shopping from our website, www.mannattgupta.com.

At MANNATT GUPTA, we strive to give our customers the most luxurious e-shopping experience and are here to provide you our support, if you are not entirely satisfied with your purchase.

SHIPPING & RETURN POLICY

We offer FREE SHIPPING on all orders within India.

For international orders, a base delivery fee of USD 25 is applicable on orders below USD 240. However, international orders exceeding USD 240 are shipped free of charge.

Any additional charges towards import, customs, and taxes may be levied by the customs authority once the shipment reaches the port of destination. Such charges will be solely borne by the customer.

The delivery timeline varies depending on each product. Please refer to the Delivery Time mentioned on the respective product page.

DELIVERY TIMELINES

Delivery within India takes 2 to 3 business days.
International delivery takes 5 to 6 business days, depending on the location and customs clearance in the destination country.

Please note that delivery timelines may be affected by factors beyond our control, including but not limited to unexpected delays from our courier partners due to weather conditions, political disruptions, or strikes. We will keep you updated at every step.

RETURNS & EXCHANGE POLICY

We want you to love your shopping experience with us. However, as all our products are made-to-order, MANNATT GUPTA does not accept returns or exchanges for any orders, except in the following cases:

The merchandise received is damaged or defective.
The merchandise received is incorrect.

In such cases, customers must notify contact@mannattgupta.com within 48 hours of receiving the product, along with images of the issue. Returns without prior authorization will not be accepted.

Once received, our team will inspect the item, and a decision will be made within 2-3 business days. Approved returns will be issued in the form of a Credit (valid for 6 months)redeemable on mannattgupta.com.

No returns or exchanges will be accepted if the product is:

Damaged, washed, worn, or used
Custom-made or purchased on sale
Missing the original invoice, packaging, tags, or labels

Online purchases cannot be returned in-store.
MANNATT GUPTA reserves the right to accept or reject any request after inspection.

CONTACT FOR ANY QUERIES

If you have any questions about this Shipping & Return Policy, this website, or your dealings with this website, you may contact a representative of MANNATT GUPTA by emailing us at contact@mannattgupta.com.